LM is fed up of Indian Call Centres and am not surprised their growth is stalling because they provide a useless crap service cannot speak English and never fail to lie their way out of a challenging or difficult call.
I'm often convinced that not only are they always crap hiding their Indian names with English ones but somehow reckon when they realise they have a Muslim on the line they usually attempt to provide an even worse service if at all possible.
LM now simply puts the phone down whenever I get through to an Indian Call Center and urges British companies to please start the process or returning to British Call Centre's whose major strength is at least they can talk English and do attempt to provide a modicum of customer service.
I'm often convinced that not only are they always crap hiding their Indian names with English ones but somehow reckon when they realise they have a Muslim on the line they usually attempt to provide an even worse service if at all possible.
LM now simply puts the phone down whenever I get through to an Indian Call Center and urges British companies to please start the process or returning to British Call Centre's whose major strength is at least they can talk English and do attempt to provide a modicum of customer service.

Too funny - hidden agenda here, methinks!
ReplyDeleteNothing to do of course, with India's tough line on muslim extremism.
Maybe you should ask an Indian living in Mumbai what he or she thinks about muslims, after the atrocities they caried out there!
As for accents being difficult to understand - most Hindu and Sikh I come across speak impeccable English and contribute peacefully and industriously to their comunitees. Shame we can't say the same about muslims!
Completely agree with you!
ReplyDeleteI have had disgusting customer service from call centres abroad. ( I will say on the odd occasion they have been extremely helpful). The majority of the time they struggle to understand you.
And if they are so proud of being Indian then why do they have to change their names?
I also specifically pick companies that have British call centres.
http://en.wikipedia.org/wiki/Muslim_invasions_of_India
ReplyDeleteConsidering what the Muslims used to get up to in India, one can understand their reserve.
"In a short space of time all the people in the [New Delhi] fort were put to the sword, and in the course of one hour the heads of 10,000 infidels were cut off. The sword of Islam was washed in the blood of the infidels, and all the goods and effects, the treasure and the grain which for many a long year had been stored in the fort became the spoil of my soldiers. They set fire to the houses and reduced them to ashes, and they razed the buildings and the fort to the ground....All these infidel Hindus were slain, their women and children, and their property and goods became the spoil of the victors. I proclaimed throughout the camp that every man who had infidel prisoners should put them to death, and whoever neglected to do so should himself be executed and his property given to the informer. When this order became known to the ghazis of Islam, they drew their swords and put their prisoners to death." from the memoirs of one of the Muslim conquerors.
@Hindu idiots above,
ReplyDeleteIndian call centers are universally HATED, there's no "secret agenda" for disliking them. Their English SUCKS, their service stinks and they can't keep their lies straight when you catch them.
The problem with hindu nutters is that they are primitive, conspiracy minded, unintelligent and incapable of civilized conversation. Citing select wikipedia passages cannot erase the fact that Hindus are their worst enemies, killing each other to this day for belonging to "lower castes." What do you expect from degenerates who'll feed rats and cows but starve human beings?
LM, what i found in these comments here is that the Brahminists masquerading as 'viraat' Hindus as usual are showing their venoms against Muslims, one of the original inhabitants of India unlike these Aryans. They conveniently hide behind and go on rampage when the mirror is shown to them to see their faces because they cannot accept their mistakes and also logic is not found in them only emotions.
ReplyDeleteAs a British Muslim of Indian heritage, let me just say, keep up the good work LM.
ReplyDeleteThe semi-literate flamer is the one with an agenda, not sticking to the points of the post.
The slippery nature, distortions, lies & aggressive manner of easily bruised egos is what we expect from these people, a problem with logical causality.
LM is being proven correct as to why customer service should not be farmed out to these fragile foreigners, who have a weak comprehension of the English language, accents, cultural references & idiom.
Pavan K. Varma's book "Being Indian" highlights the weaknesses of the inferiority-complex ridden culture, including the laughable over-compensation.
Hitler-admiring Aryan fascist RSS fronts proliferate at all levels. Indiana Jones & the "Temple of Doom" with "first the Muslims, then the Christians" is shockingly prescient. Just as with the Nazis, revisionists are making fantastic claims, St Pauls (along with many other sites) a Hindu temple! Respectable mainstream academic historians, including Indians such as Romila Thapar, are cast as traitors to the cause.
As for the idiosyncratic Indian form of pseudo "English" let me illustrate by way of an example > "My bad."
The weak logic is exemplified by the emotive puerile outburst of red herrings!
My view is that companies engaged in catering to the customer service requirements in our country should employ our own citizens. Surely that is common sense? With regard to other countries, other "Anglo" regions such as North America & the Antipodeans & West Indies are alternatives. Even people from the Philippines are better than most Indians.
From one Indian to another > That's life, one does not have to blindly defend India right or wrong, ignoring the facts.
One last thing, let us English Muslims respect the English of these isles, & not adopt degenerate written & spoken forms e.g. centre not center.